Roll Labels FAQ Frequently Asked Questions/File Requirements

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1. What are the specifications of the available Roll Label stocks?

Bright Silver Metallic - 2mil

Bright Silver Metallic comes standard in a 2mil thickness. Offering excellent tear strength and opacity, these mirror-like labels are heat and chemical resistant and are suitable for application on a variety of surfaces. We recommend them for indoor use. We offer white ink as a 5th color. Please see FAQ #9 below for details on how to set up your artwork with white ink prior to uploading.

Clear BOPP - 2.3mil

Clear BOPP is made of Glossy Clear Biaxially Oriented Polypropylene with a permanent adhesive that sticks well to a variety of surfaces. BOPP is oil and water resistant but we only recommended it for indoor use. We offer white ink as a 5th color. Please see FAQ #9 below for details on how to set up your artwork with white ink prior to uploading.

Eggshell Felt - 70lb, 6.3mil

70lb Eggshell Felt features a distinct texture, high opacity and excellent ink holdout. This facestock also contains 30% post consumer waste content making it an excellent choice for eco-friendly applications. It is manufactured with wet strength properties to increase performance in moist environments. These are not recommended for outdoor use. We recommend that you test your specific application.

Semi-Gloss Paper - 55lb, 3.2mil

Semi-Gloss Paper is a budget friendly solution that doesn't sacrifice quality for economy. Semi-Gloss Paper stock has a permanent adhesive that sticks well to a variety of surfaces. It is not resistant to oil or water and is recommended for indoor use only.

White BOPP - 2.3mil

White BOPP is made of Glossy White Biaxially Oriented Polypropylene with a permanent adhesive that sticks well to a variety of surfaces. White BOPP is oil and water resistant but we only recommended it for indoor use.

2. What is the core size and outer diameter?

All of our Roll Labels have a 3" core and an outer diameter of up to 6".

3. What shapes are offered?

Our Roll Labels are available in the following standard shapes: Oval, Circle, Square (with Round Corners) and Rectangle (with Round Corners). Custom Shapes are also available for the following sizes: 1" x 1", 2" x 2", 3" x 3", 4" x 4", 5" x 5" and 6" x 6".

4. Are custom shapes available? How do I set them up and what bleed is required?

Yes, Custom Shaped Roll Labels are available for the following sizes: 1" x 1", 2" x 2", 3" x 3", 4" x 4", 5" x 5" and 6" x 6". Choose from the size that best fits your needs, then select the Shape Option: Custom Roll Label. On the upload page you will be asked to upload the Front Artwork file and the Custom Shape File.

Custom Roll Label File Guidelines:

  • Custom shape file must be created a vector and saved as an EPS or PDF
  • Custom shape file should represent the cut line
  • Custom shape file should be a black line, 0.5pt to 1pt thick
  • Thin lines and small shapes are not recommended
  • Shapes smaller than 1/8" may have unexpected results and are not recommended
  • Bleed for Roll Labels is 0.125" from the cut line on all sides

Example of Custom Roll Label:

Custom Roll Labels

5. Will my dispenser work with your Roll Labels?

All of our Roll Labels have a 3" core and an outer diameter of up to 6". This will fit most hand-applied dispensers – please check the specifications of the dispenser prior to purchase if you'll be using our Roll Labels with any other dispenser.

6. Will the print quality of my Roll Label be comparable to that of Offset?

Our Roll Labels are very high quality but the print may not be as sharp as it is with Offset – you may lose some quality, particularly with images. Try to keep all images above 300 dpi.

7. What does the Unwind Direction refer to?

The Unwind Direction is simply the direction in which a label unwinds from a roll.

Unwind Direction Example

8. How do I set up my Roll Label file and what are the bleed requirements?

Please download our Roll Label Templates. The bleed and safety line measurements are different to other products so we highly recommend using them. Total bleed is 0.125" out from the cut line and total safety is 0.125" inside the cut line. Please ensure that the size of your artwork is the same size as the roll label that you are ordering and that it includes the correct amount of bleed. If your uploaded artwork is smaller than the required size it will not print correctly.

9. How do I set up and create a Bright Metallic Silver or Clear Roll Label with white ink?

With Clear Labels, you have the option to use white ink as your base color so your prints can be opaque in some areas and transparent in others. With Bright Metallic Silver, white ink will hide the foil material to make solid colors.

Similar to Spot UV masks, White Mask files are separate from your artwork files and Black color indicates where the white ink will print.

Make sure to create your mask file the same size as your color art file. This will prevent alignment issues during printing.

Note: White Masks must be made in vector form as shapes and be saved as EPS or PDF.

Use vector paths/shapes to create black color areas that will indicate where the white ink base will go. The rest of the area will represent the Metallic or Transparent label stock.

Here is a sample of a printed clear label with white ink. First how the artwork and white mask files look like, then a printed piece from these files:

Whitemask Files Example

Rollclear Example

Here is a sample of a Bright Metallic Silver label with white ink. First how the artwork and white mask files look like, then a printed piece from these files:

Metallic Whitemask Example

Roll Foil Example

Black in the white mask file indicates where white ink will be printed. Remember the following when creating a white mask for your white ink base:

  • White ink base will be printed behind any color that’s in your Artwork Layer.
  • Areas with color but without a White Mask will be printed with color directly on the material. This means Clear stock will have transparent color and Metallic stock will have Metallic color.
  • Areas with color and a White Mask will be printed as opaque or solid color.
  • Areas with a White Mask and no color will be printed as white.
10. Are Roll Labels safe for Food Packaging?

Roll Labels are suitable for use with food products and items that may come into contact with moisture/humidity/water/condensation only when an intervening layer of FDA approved food-contact material is used. This additional layer helps the label to adhere more securely making it less likely to present issues. It is the responsibility of our customers or the end-user to ensure that use of the products conform to the relevant FDA regulations.

11. Why do square and rectangle Roll Labels have rounded corners?

All square and rectangle shapes come with industry standard 1/8 inch rounded corners for easy removal from the liner.

12. Are your Roll Lables recommended for both Indoor and Outdoor use?

Bright Silver Metallic - 2mil* stock is durable with a chemical resistant topcoat. As they are not oil and water resistant, they are recommended for indoor use.

Clear BOPP - 2.3mil stock is oil and water resistant but is only recommended for indoor use.

70lb Eggshell Felt - 70lb is manufactured with wet strength properties to increase performance in moist environments and is recommended for indoor use.

Semi-Gloss - 55lb stock is NOT oil and water resistant and is only recommended for indoor use.

White BOPP - 2.3mil stock is oil and water resistant but is only recommended for indoor use.

13. Will a mask file be required?

If selecting our 5/0 option, a white mask will be required. Please refer to the question above (How do I set up and create a Bright Silver Metallic or Clear Roll Label with white ink?) for instructions on how to set up your white ink file.

14. How do I set up my file to avoid registration issues?

When any CMYK colors overlap the white mask areas, we recommend adding a stroke that's between 1 and 2 pixels larger than the underlying white elements.

15. What's the minimum font size recommended for use on Bright Metallic Roll Labels?

We recommend using an 8 point font or larger on all Bright Metallic Roll Labels in order to avoid thin lines which could result in poor ink adhesion or registration.

16. What lamination options are available for Roll Labels?

For some substrates, we offer either a 1.0 mil clear silk overlaminate or a 1.0 mil clear gloss overlaminate.

17. What are the benefits of lamination for Roll Labels?

Overlaminating helps maximize label protection, adding extreme temperature and abrasion resistance, as well as protection from chemical exposure. Overlaminating is also an aesthetic enhancement with both Silk and Gloss options.

18. Can Roll Labels be written on?

Semi-Gloss without lamination and Eggshell Felt can easily be written on with a ball point pen. Permanent markers work on all substrates and on laminated roll labels, if allowed to fully dry. You may not be able to write on roll labels with gel, ink or other types of pens, nor can you write with pencil. It is recommended that you test your specific application.

19. How should I design my artwork using black font?

Make sure to design with 100% K (black). Small text that is 9pt or lower must be 100% K only. Your image resolution should be 300 DPI or higher. Design vector files. Recommended file types are EPS or PDF with a vector base.

20. How should I design Barcodes and QR codes using black font?

We recommend designing Barcode and QR code images using 100% K (black) only to assure clear quality and prefer vector files.

21. How do I design vector files?

Create your artwork using a vector based software program such as Adobe Illustrator, InDesign or Corel DRAW. Save or export your files as EPS or PDF. Outline or embed your fonts to avoid font substitution issues. For your print ready PDF files, you can download our Save As PDF Preset tool.

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